Frequently Asked Questions
Support & Answers to Common Questions
Trustee FAQs
Do we need to sign a contract?
Yes, we setup our contracts based on individual need. For more information on how we can assist your team, please Contact Us.
Do you provide inclement weather services?
Yes. We have in place disaster preparedness protocols to assist in preparations and after action repairs. This includes hurricane monitoring, assistance with evacuations as requested and pre-season prep.
Do you have contractors in my area?
We have an ever-expanding network of vetted contractors nation-wide. We are able to assist in all 50 states.
What are your fees?
Please Contact Us to request a fee schedule.
Do you provide After-Hours Support?
Yes. For more information on how we can augment your team after business hours, Contact us.
What services do you provide?
We offer a variety of services. To learn more about the services we offer, please visit Our Services page.
Can you assist ADA Vehicle purchasing?
Yes. We are able to assist in purchasing and customizing new ADA vehicles as well as purchasing used ADA vehicles according to your specifications in all 50 states.
Do you carry liability insurance? / Can you provide your W-9?
Yes. Please Contact Us for more information.
Do you have a vetting process for your contractors?
Yes. We fully vet our contractors. Ensuring insurance, current licenses when needed as well as bonding and certifications where applicable.
Vendor FAQs
How do I get paid?
What are your requirements?
All vendors are required to complete a verification process. This verifies Insurance, Bonding, and Licensing. Further requirements will vary by job/vendor type. To request further information or become a vendor, please Contact Us.
Protecting Trust-Owned Real Estate With Clarity
When trustees are responsible for trust-owned real estate, documentation matters. Colvent Group provides structured oversight, risk mitigation, and audit-ready reporting that supports fiduciary duties and promotes beneficiary transparency.
Call
(866) 833-7811
homes@colventgroup.com
Fax
(866) 931-0448
Mailing Address
PO Box 3152
Fairview Heights, IL 62208